Has it happened to you that you want log into your Netflix account and you can not? doyou can’t login?. Calm! Most likely, you will soon be able to access the catalog to continue watching your favorite series or movie. Netflix has its own productions, both series and movies, and for this we understand your discomfort, although it is of little use if we cannot access our account!
Fortunately or unfortunately, this problem happens to many users, in Netflix they are prepared to offer you several methods to recover your account. Some cases are usually due to lose passwordforget the emailhave been hackedamong others, but for all of them, from Accounts & Sessions, we have solutions! Continue reading and you will regain access to your Netflix account in a few minutes to resume your streaming series or movie marathon.
Recover a Netflix account with email
doYou don’t remember the password? Don’t worry, it’s the easiest case to solve! recover Netflix account with your email. Follow the steps below for recovery:
- Go to the recovery page at https://www.netflix.com/loginhelp.
- Choose «Mail» (it is the first, in English it appears as «Email»).
- Write the email that you used when creating your account.
- Press the blue button «Send an email«.
- You will receive a netflix email with a series of prompts.
- Press the red mail button «Restore password«.
- change your password and put a new one that is easy to remember (we recommend at least 10 characters, although you can enter from 4 to 60, also use numbers, lowercase, uppercase and some strange symbol).
- If you want close all open sessions with that account (recommended), check the “Must log in to all devices with new password” box.
- Press the blue button «Save«.
- Clever! A green message will appear warning you that the password has been changed successfullyNow you can log in to your account.
If you cannot recover your account, you can go back to step 2 and use your phone number instead of the email address, you will receive an SMS message with the instructions, but the recovery steps are similar.
Recover a Netflix account with the phone number
You do not have access to your email or do not remember the address used in the registration of the account? Don’t worry, it’s easy to fix! You will be able to recover your account through a text message (SMS) that Netflix will send to the phone number you entered when creating your account. Follow the steps below to recover the account with your phone:
- Go to the recovery page at https://www.netflix.com/loginhelp.
- Choose the recovery option “Text message (SMS)» within the 2 options that appear on the screen.
- Choose your country and write your phone number to receive the message.
- Press the blue button “SMS me“.
- You will receive an SMS with a code, enter it on the Netflix screen. If all goes well, Netflix will automatically send you to the change password section.
- Enter a password between 4 and 60 characters (we always recommend using a minimum of 10 characters, uppercase, lowercase and some special symbol). Check the option “All devices must be logged in with the new password.” for added security.
- Press the blue “Save” button to finish, by pressing it, Netflix will save the new password in its database, from now on you must use the new password to access your account.
If you have followed everything as we have indicated, your Netflix account can now be under your control again using only the phone. Enjoy it and take care of it!
Recover a Netflix account without email
doYou don’t remember your email address? Y you do not have access to the associated phone number to your Netflix account? Don’t worry! there is still a method recover the account without these data.
Then follow the steps below to recover your account without the email address:
- Enter the recovery page from netflix in https://www.netflix.com/loginhelp.
- Click the blue link, below the button, that says “I don’t remember my email or my phone“.
- Fill in the details so that Netflix can locate your account. Normally it will ask you for your first and last name, along with the debit/credit card number associated with your account.
- Once your account is found in its database, Netflix will send you an email to the address you had associated with it to restore access to your account.
- Check your inboxopen the Netflix email and press the red button “Restore password“.
- Write the new password twice for change netflix passwordremember to create a strong password with uppercase, lowercase, numbers and some special symbol.
- Press the blue button «Save«.
- Clever! By now you will have been able to regain access to your account.
Recover Netflix account without access to email
Do you not have access to the phone number or email address? Either because you have lost your password or your address has been changed, still, there is a possibility, you will be able to talk to Netflix through “Live Chat” or on the phone so they can try to help you.
Communicate with Netflix using their “Live Chat” from the “Help Center”, intended for more complex issues, located at https://help.netflix.com/es-ES and choose between “start live chat” or press the button “call us“for a Netflix operator to contact you and help you in Spanish, good luck!
https://www.cuentasysesiones.com/netflix/recuperar-cuenta